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Mallorca General Information & FAQ’s 
Mallorca Rental Price includes : maid service, electricity, water, gas, goverment and local taxes, bed linen, bath /face towels, pool maintenance and where appropriate and the services of our local agents and resort representatives Mallorca Rental Price does not include; Flights, holiday insurance, car hire, transfers, etc. The cost of logs is not included and in some properties there is a charge for central heating/Air-conditioning or the use of electric/gas fires. N.B. All clients should take their own beach towels, as these are not included. Mallorca Laundry
& Maid Service: In all our Mallorca villas and
apartments, clean bed linen and bathroom towels are provided
and will be changed a minimum of once every 7 days. Unless
otherwise mentioned in the description, maid service in Mallorca
is provided twice per week i.e., on the day of arrival, once
during each week of your stay and at the end of each week
of your stay. We arrange maid service in order to ensure that
our Mallorcan Villas are kept in good order throughout the
season and the maid will sweep, dust and make beds but will
not normally do the washing up. Extra maid service can often
be arranged and paid for in Mallorca if required. If you have
any questions concerning maid service, please mention this
at the time of booking and we will be happy to explain. Our
agents and villa owners in Mallorca do their best to employ
experienced conscientious maids, but as it is not possible
for them to personally supervise their work, we do ask you
to contact them immediately if you feel that the service is
lacking in any way.
Mallorca Basic Supplies: If you have not ordered a Grocery Pack we advise you to pack, or buy en route to your accommodation basic supplies such as washing up liquid, a washing up cloth, dishwasher tablets (if there is one available), oil, salt and pepper. Villa maids will normally clear all items left by previous clients. Mallorca
Villa Descriptions: The Majorca villas, apartments
and hotels which are described on our web site have all been
personally visited by us and the descriptions and information
contained herein are given in good faith. However, as space
is limited, individual descriptions cannot always be as detailed
as we would like. Therefore, should you have any questions
concerning particular facilities, or require additional information,
please do mention this to us, so that we can ensure your choice
of accommodation is right for you. The following 'definitions'
may be of assistance: Bedrooms : A twin bedroom will have 2 single beds and a double bedroom, 1 double bed. Extra single folding/ camp beds can sometimes be added at a charge of £60 per bed per week, but please bear in mind this will reduce floor and wardrobe space. Cots can also be provided at a cost of £20 per week. Increasingly a double bed may often mean a matrimonial bed, consisting of two single mattresses on one frame and which can be made up with single or double sheets. Bathrooms : Always contain a bath, shower attachment, WC and wash basin. Shower rooms : Always contain a shower, WC and wash hand basin. Kitchens
: All contain sinks, refrigerators or fridge freezers,
adequate crockery, cutlery and cooking utensils for the number
of persons, the property accommodates. In Mallorca , nearly
all properties have cookers with ovens. Kitchens may sometimes
be part of an open plan living area and we have endeavoured
to make this clear in individual descriptions. Kitchenettes: Although containing all the equipment specified above, tend to be smaller and are often part of an open plan living area. Mallorca Patio Furniture : All properties will have sufficient patio furniture for the number of people accommodated and many will also have deckchairs or sun-loungers, which are also available in some properties.. As patio furniture is particularly subject to wear and tear, clients are asked to report any breakages immediately to our agents so the future occupants are not inconvenienced. Mallorca Televisions
: A number of our properties have televisions, many
of which will only receive local channels, plus sometimes
CNN News. Some of our properties do however have Satellite
TV and we have endeavoured to mention this in the individual
descriptions. Mallorca Quiet Country life: In the villages and rural areas of Mallorca you will not generally be troubled by the noise of discos, tavernas or excessive passing traffic. However, please bear in mind that rural areas often have noises of their own. Cocks crowing, dogs barking, donkeys braying and even church bells ringing are all quite common and can start early in the morning and continue late into the evening. If you are concerned about noise levels at any of our properties please do mention this at the time of booking and we will be happy to give you our considered opinion. Do however bear in mind that life moves on and neighbours can acquire domestic animals, or even children without our knowledge! For light sleepers, earplugs are a good idea or even an extra glass of wine before retiring! Mallorca
Air-Conditioning, the Environment and Your Health:
Air-conditioning can be very welcome in a hot Mediterranean
climate and each year, it is becoming available in some of
our villas and apartments. Please do however read the individual
property descriptions to check whether it is included in the
rental price, or is payable locally. Either way, we would
point out that air-conditioning uses an awful lot of electricity
and in Crete for instance, there are more power cuts on hot
days than cold ones! Whilst we appreciate that you will be
paying for the privilege of air-conditioning, for environmental
reasons and everyone's benefit, we ask that you do not set
the temperature gauge below the optimum figure of 20º
and ensure that all windows and doors are kept closed while
it is in use. Please also ensure it is always switched off
whilst the property is unoccupied. For your own health and
comfort we recommend that you do not leave the air-conditioning
on overnight as it can sometimes cause sore throats or even
ear infections. For a good, natural night's sleep it is often
better to leave a window open and catch a cooling breeze. Flights; We don't book flights but we have a webpage with further details and flight links, please click on the following link: Portable fans; In all our Malloca Villas without Air-conditioning you can request a portable fan for no extra charge. Majorca Local Facilities: Shops, restaurants, water sports and local transport etc are mentioned on our web site where appropriate but it is of course possible that these facilities may not be available in early/late season or may close without notice or change in some way. This information should therefore be used as a guide only. In each of our mallorca villas and apartments you will find a booklet containing useful local information which will help you to quickly find your feet. Our Local Agents
and Representatives: We understand that your holiday is a precious time that you have taken to either explore your new surroundings or just ‘chill out ‘. We will leave you alone to do just that from the first day, with no disturbances. However, our representatives, agents and occasionally the Villa owners themselves, who look after our properties and supervise the maids, are available, should you require their help or assistance. In each accommodation you will find a very informative guide to the particular property and its location. You will also be given a telephone number, available 24 hours a day,7 days a week to telephone in an emergency. Mallorca
Occupying and Vacating Your Property: Your accommodation
will be available for occupation from 4pm onwards on our normal
changeover day. Wherever possible we endeavour to make properties
available sooner for clients arriving on earlier flights on
the understanding that it may not always be fully prepared.
Please note that we require guests to vacate their accommodation
by 10am on the day of departure, to facilitate cleaning in
readiness for new arrivals.
Your Security A Guide to Mallorca Average Daily Maximum Temperatures and Sunshine Hours
Office Hours Freelance Holidays Ltd Telephone 0845 094 8871 Fax : 0845 094 8872 Email : info@freelance-holidays.co.uk |
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Freelance Holidays Ltd, Falstaff House, Birmingham Road, Stratford Upon Avon, Warwickshire, CV37 0AA. Tel: +44 (0)845 094 8871 Fax: +44 (0)845 094 8872 Email: info@freelance-holidays.co.uk | |||||||||||||||||||||||||||||||||||||||||||
